Terms and Conditions
These Terms and Conditions govern your use of australianluck.com. By accessing or using our platform, you agree to comply with the terms set out below. Please read them carefully.
1. Eligibility
Our services are available only to Australian residents who are 18 years of age or older. By registering, you confirm that you meet these requirements.
2. Nature of Service
australianluck.com acts as an authorised agent for purchasing official lottery tickets on your behalf from licensed Australian lottery operators. We do not offer betting or synthetic lottery products.
3. Account Responsibilities
You are responsible for keeping your account details secure. Do not share your login credentials. You must immediately notify us of any unauthorised access or suspected breach of security.
4. Ticket Purchases
All ticket purchases are final and cannot be cancelled or refunded once confirmed. Tickets are purchased in your name and securely stored in your account. We issue digital proof of purchase for all transactions.
5. Winnings and Prize Claims
Winnings are credited directly to your account where applicable. For larger prize tiers that require in-person redemption, we will provide full assistance to guide you through the claim process with the official lottery operator.
6. Responsible Play
We encourage all users to play responsibly. Please review our Responsible Play page for guidance and support resources.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy and Australian privacy legislation. We use industry-standard encryption to protect your data.
8. Modifications
We reserve the right to update these terms at any time. Changes will take effect once published on this page. Continued use of the platform indicates your acceptance of any revisions.
9. Contact
If you have any questions about these Terms and Conditions, please contact us at [email protected].
Last updated: 25\04\25